SAVE THE DATE: JULY 7-9 | VIRTUAL SHOW
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FAQ

Hello again! That is of course if you’ve been here before, either through our home page or blogs. If not, then I should say, Hello! Welcome! And provide you with the necessary links to said pages.

HOME PAGE | BLOG

In either case, I have an update from the SuperShow team on the plans for this year.

I am happy to assist you with your questions which appear to be frequently asked by your fellow SuperShow interests. This year, more than any before, has raised unique questions to be answered alongside the more common selection. We have done our best to make a simple, easy list to clear some things up for you. If we missed something, feel free to shoot us an email.

[email protected]

On with it then!

ABOUT THE VIRTUAL SUPERSHOW

WHAT IS INCLUDED WITH A PURCHASED TICKET?

Your ticket will include a pass to all 3 days’ worth of seminars plus recordings of the event for later viewing. (Please allow 3 weeks post-show for the recordings to become available for download.)

WHO WILL BE SPEAKING AT THE VIRUTAL SUPERSHOW?

We are so excited to announce that we will have 2 keynote speakers, 9 industry-shaping speakers and 2 live special interviews throughout the 3-day event to include business, leadership seminars for both school owners and instructors. Learn more about the speaker lineup here: https://www.masupershow.com/vs-speakers

WILL THERE BE PHYSICAL TRAINING SESSIONS INCLUDED?

With 12 amazing and highly sought-after speakers that delve into the business realm to help school owners and instructors get back on their feet, we will not be having any physical training sessions at the Virtual SuperShow. However! The Hype Team will continue to produce the widely entertaining Facebook Live series with more of a focus on physical training and workouts these next few months leading up to the Show. Be sure to follow us on Facebook, @MASuperShow, to tune in for your chance to win amazing prizes from our sponsors.

WHAT’S IN IT FOR INSTRUCTORS?

Glad you asked! Our team has really taken the time to find the best leadership, business expansion and instructor trainers in the industry. Learn from Championship Martial Arts’ finest Nick Peterman, Abid Benwali and Eric Santamaria in their daily Instructor Training Tips well as sharpening your leadership skills with our keynote speakers.

BEFORE THE SHOW

DO I NEED TO ZOOM TO PARTICIPATE?

The Virtual SuperShow will be broadcasted live through Zoom. Please download the Zoom application on your device(s) before the Show. Download here.

HOW WILL I KNOW IF MY TECHNOLOGIES/ZOOM ARE WORKING?

We all know technology can be hit or miss, so we will have a fun run-through segment, Tuesday, July 6th at 3pm CST. The Hype Team will be testing our technologies and giving away prizes. Join us live, that Tuesday, as a chance to test your own technologies as well as your Zoom app prior to the Day 1!

WHEN WILL MY VIP PACKAGE SHIP TO ME?

You can expect your VIP box in your hands in the week leading up to the Show. International shipping delivery timeline cannot be guaranteed but we will do our best to ship those first to make sure they arrive in a timely fashion.

WILL THERE BE A PRIVATE FACEBOOK GROUP I NEED TO JOIN LIKE LAST YEAR?

No – we have simplified our approach this year and will be broadcasting all seminars, Q&As, Hype Team giveaways and breakouts sessions ONLY inside Zoom. No extras needed!

DURING THE SHOW – REMINDER! THE EVENT WILL BE BROADCASTED IN CENTRAL TIME ZONE

WHAT DO I NEED TO DO ON THE DAY(S) OF THE VIRTUAL EVENT?

During the week of the event, we will email you a log-in Zoom link. Don’t worry we’ve tried to make things as easy as possible – 1 link for all 3 days. Simply save that link to hop on each day. No searching for the new day’s link each morning in all your important emails.

Secondly, we want YOUR PARTICIPATION! That’s why we chose Zoom! Grab your coffee before so you are bright eyed and bushy tailed! There will be times to show your face, voice any questions and be able to interact in breakout rooms with your peers. We just ask you enter each day with your audio on “mute,” then the hosts will give you further instruction throughout.

WHEN WILL THE SCHEDULE AGENDA WITH TIMES BE MADE AVAILABLE?

You can begin to access the schedule now! Learn more at https://www.masupershow.com/schedule Times are subject to vary with more information to be determined. Reminder! The times indicated are in Central Time Zone.

WILL THERE BE MULITIPLE SESSIONS GOING ON AT THE SAME TIME?

No! Unlike the in-person SuperShow, this event will be broadcasted one session at a time for easiest convenience. All you have to do is log into the Zoom link, grab a notepad and pen and enjoy, but note: several seminars will have breakout sessions to brainstorm ideas amongst your peers.

WHAT IF I EXPERIENCE TECHNICAL ISSUES DURING THE EVENT?

Do not panic – it could be us! Please allow us a few minutes to reboot. If the issue lasts longer than 5 – 10 minutes. Simply exit out of all your opened tabs, restart your computer or device then click the provided Zoom link to open the event again to rejoin. Make sure you are connected to your best internet source whether Wi-Fi or Ethernet.

Zoom Audio Troubleshooting support https://support.zoom.us/hc/en-us/articles/206175806-Frequently-asked-questions#h_8f38d3af-506f-4c33-8269-4b649d5c1aee

Should your issues continue please message us on Facebook https://www.facebook.com/MASuperShow and will do our best to assist you.

WHAT IF I MISS A SESSION?

Unfortunately, with the entirety of the event be live broadcast there is no way for you to rewind and start from the beginning of each day. Lucky for you – your ticket price includes recordings so you will be able to access that missed seminar when the recordings are made available. Please note: all giveaways will be announced live to those who are participating! You are going to want to be tuned in live with us!

(Please allow 3 weeks post-show for the recordings to become available for download.)

WHAT ARE THE COVID-19 PRECAUTIONS, AS OF MARCH 1, 2021?

The health and safety of our attendees, exhibitors, speakers, and staff is and always will be our priority; unfortunately, after much consideration, we have decided to cancel the live, in-person, SuperShow in Las Vegas and focus on a virtual Show for 2021.

This decision was not made lightly. The 20th Anniversary was an exciting light at the end of the tunnel for a lot of us in the industry, and we tried our best to find multiple solutions to still having it in person. The fact is that in the current conditions, there is no way to ensure having the best and safest SUPERSHOW possible. And that is unacceptable. We will only ever deliver the best. That's a promise, and we keep our word.

The transition is going to be made as easy as possible.

In line with the digital age, we will host a Virtual Show option. At that time, your Show tickets will be automatically transferred to the subsequent live show Caesars Forum 2022. You, of course, can also choose instead to receive a full refund through EventBrite.

More Virtual Show details TO BE ANNOUNCED.

AFTER THE TRANSFER, CAN I EDIT TICKET HOLDER’S NAMES FOR MY STAFF / INSTRUCTORS?

Yes! Log into your Eventbrite portal that you purchased your tickets through to edit/update name or information you may want to change for you or your staff’s tickets.

WHAT IF I AM A 2021 SUPERSHOW EXHIBITOR/ SPONSOR?

First, thank you for your continuous support throughout this unprecedented time. We could not have the SuperShow, in any capacity, without our amazing sponsors and exhibitors.

Please contact Donna Riekenberg, [email protected], for more details as to how your business can proceed to the next steps for the Show.

WHAT IF I ALREADY BOOKED MY HOTEL?

Follow this link and select "Manage Existing Reservation."

From there, if any details need adjusting, you can coordinate with your hotel!

The 100% MONEY BACK GUARANTEE...

With nearly 20 years of experience, we have always been so confident that you will find value in our content, on-the-mat training and multiple networking opportunities that we guaranteed you will walk away from the SuperShow with inspiration and applicable practices far more valuable than the cost of admission.

We are so serious about being a reliable source for gym/school owners, like yourself, that we are the only martial arts educational conference backed by a 100% Money-Back Guarantee.

And since we have deemed it safest to postpone our live Show, we will host a virtual Show option in its place. At that time, your Show tickets will be automatically transferred to the following live show in 2022 (you may of course request a refund through your EventBrite log-in).

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